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Privacy Policy

Welcome to our website cooculte.com ("Website"). Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or browse our web site without purchasing any product, when you register with cooculte.com, and when you use our services for purchasing products. If you haven't already done so, please also read Terms and Condition of Use of cooculte.com, which contain information on privacy as well as on the security systems used by the web site.

The website cooculte.com is managed by Lingerie Baltic Ltd., a Latvian company with its registered office in Latvia at Mastu Street 2-31, Riga, LV-1045, business register number, tax code and VAT number LV50003680151.

1. OUR POLICY
Everyone has the right to protection of his/her personal data. Lingerie Baltic Ltd. respects its users' right to be informed regarding the collection of and other operations involving their personal data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed cooculte.com in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed; we do not process your personal data when we can provide you with services through the use of anonymous data (such as marketing research made for improving our services) or by other means which allow Lingerie Baltic Ltd. to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address).

Lingerie Baltic Ltd. determines the purposes and means for processing your personal data, including security measures, as Lingerie Baltic Ltd. controls cooculte.com users' personal data.

This Privacy Policy provides you with all information needed to understand how we collect data which may identify cooculte.com users. For further information on our Privacy Policy, please contact us at shop@cooculte.com, or at Lingerie Baltic Ltd., Mastu Street 2-31, Riga, LV-1045, Latvia.

2. WHO PROCESSES YOUR PERSONAL DATA
Lingerie Baltic Ltd. controls the use of cooculte.com users' personal data; Lingerie Baltic Ltd. autonomously determines the purposes and means of processing personal data and the instruments used, including those for security measures. Due to organizational and operational purposes only, we have appointed certain third party entities that will also process personal data belonging to cooculte.com users for purposes strictly connected to the performance of services on cooculte.com, including the sale of products.

Third party has been chosen by Lingerie Baltic Ltd. because of their experience in processing personal data and it provides sufficient guarantees regarding compliance with data processing laws (including the technical security measures governing the processing to be carried out). In processing the personal data of cooculte.com users, third party shall act only on instructions from Lingerie Baltic Ltd. We regularly check that third party complies with our instructions and that it continues to provide sufficient guarantees regarding their full compliance with the provisions on personal data processing.

Aside from third party appointed for personal data processing, your information will be made available also autonomous controllers, for purposes related to supplying services requested by user (for example, for purchase transactions). For more information on the matter, see section 5 (To Whom Your Personal Data Will Be Disclosed).

Please contact our Customer Service or send us an e-mail at cooculte.com, in order to receive a full list of data processors.

3. HOW WE USE PERSONAL DATA AND FOR WHAT PURPOSES
Your personal data are collected and processed by Lingerie Baltic Ltd. for purposes which are strictly connected to the use of the Website, its services and to purchase products on cooculte.com. However, your personal data may also be used for other processing operations within the limits of such purposes.

In particular, your personal data shall be processed for the following purposes:

A. when you register with our website we collect your personal data (for example, your personal details, password, e-mail address, gender) through the registration form (My Account) in order to provide you with services in cooculte.com reserved access areas and to send you our Newsletter, when specifically requested;

B. when you require assistance from our Customer Service area, we collect your personal data (for example, your name and surnames, e-mail address and password) for purposes strictly necessary to provide you with services related to amoralle.com and to the purchase of products on cooculte.com;

C. when you execute purchasing procedures for products sold on cooculte.com, we collect your personal data (such as personal details, e-mail address, address, Credit Card numbers, bank code, tax code and telephone number) on your order form only for the purpose of selling the products ordered by you;

D. when you require technical assistance, we collect your personal data in order to provide you with information on browsing, browser compatibility and viewing or loading cooculte.com web pages;

E. when creating a Wishlist, we process your personal data in order to customize our services for the purchase of products on cooculte.com

Your personal data is mostly processed by electronic means and in some circumstances by paper-based means, such as when the processing of your personal data is required for preventing fraud on cooculte.com. Your personal data shall be stored in a way which allows Lingerie Baltic Ltd. to identify you for the period necessary for the purposes which the data was collected for and subsequently processed and, in any case, in accordance with applicable law. Please report any modification of your personal data to shop@cooculte.com, in order to ensure that your personal information is always accurate and up-to-date, relevant and complete.

Your personal data shall not be disclosed to third parties for purposes which are not permitted by law or without your explicit consent.

Your personal data may only be disclosed to third parties when it is necessary for processing an order. Moreover, your data may be disclosed to the police or to judicial authorities, according to law and upon a formal request by such entities, for example in the event Lingerie Baltic Ltd. need to prevent fraud on cooculte.com (anti-fraud services).

Data processors will also have access to your personal data as stated in section 2 for the specific purposes stated therein. In all the above circumstances, your consent for data processing is not required. Your personal data will not be transferred abroad to non-EU countries that do not ensure an adequate level of protection of individuals. Should this be necessary in order to supply services or to execute a contract for the purchase of products, your personal data shall be transferred to such non-EU countries only after the execution of specific contracts between Lingerie Baltic Ltd., and such entities in accordance with applicable law and regulations.

We wish to inform you that Lingerie Baltic Ltd. shall process its users' personal data for purposes that are strictly connected to the supply of services on cooculte.com, execution of contracts related to the sale and purchase of products on cooculte.com and, after receiving your consent, to send you information on new commercial initiatives which are strictly connected to the Website activities and services.

Lingerie Baltic Ltd. shall process your personal data for direct marketing purposes, including by e-mail, only after receiving your consent. Lingerie Baltic Ltd. may have access to third parties personal data which was directly disclosed by their users, for example when a user bought a product to be sent to a friend, when the user paying for the product is different from the recipient of the product, or when a user wishes to recommend to a friend a service of cooculte.com or the sale of a particular product.

In all of the above cases, please make sure you receive the consent of such individuals before disclosing their personal data to Lingerie Baltic Ltd. and make sure you inform them about this Privacy Policy; you will be the only person liable in connection with the disclosure of information and data regarding such third parties if they have not provided you with their express consent for it and for any improper and unlawful use of that information. In any event, Lingerie Baltic Ltd. shall fulfill any obligation to inform third parties required by law and, when necessary, shall request their express consent upon registering in its archives the personal information of the user indicated.

4. WHAT HAPPENS IF YOU DO NOT DISCLOSE YOUR PERSONAL DATA TO LINGERIE BALTIC LTD.
Granting your personal data to Lingerie Baltic Ltd. (in particular, your personal details, your e-mail address, your address, your Credit/Debit Card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on cooculte.com, supplying other services provided on the website upon your request, or when your personal information is needed to fulfill obligations required by law or regulations.

The refusal to provide Lingerie Baltic Ltd. with some of your personal data necessary for performing the above purposes may consequently prevent Lingerie Baltic Ltd. from processing your order for the purchase of products sold on cooculte.com or from supplying other services provided on cooculte.com, such as Customer Care services, sending the Newsletter, using the Wishlist or fulfilling obligations required by law and other regulations. Therefore, failing to provide data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on cooculte.com or not providing cooculte.com services.

Disclosure of further personal data to Lingerie Baltic Ltd. other than that required for fulfilling legal or contractual obligations or for providing the services requested, is, on the contrary, optional and does not have any effect on the use of the web site and of its services or on the purchase of products on cooculte.com.

In some circumstances and if required, from time to time we will duly inform you if the personal data you are disclosing to Lingerie Baltic Ltd. is compulsory or optional. We will point out to you whether the disclosure of your data is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for providing the required services on amoralle.com and for the purchase of products on cooculte.com. Failing to provide optional personal data will not imply any obligation or disadvantage to our users.

5. TO WHOM YOUR PERSONAL DATA WILL BE DISCLOSED
Personal data will be disclosed to third party companies that provide, on behalf of Lingerie Baltic Ltd., specific services as data processors or to other recipients of personal data collected by Lingerie Baltic Ltd. that autonomously process your personal data only for the performance of a contract for purchasing products on cooculte.com and only when such purpose does not exceed the purposes for which your personal data was collected and subsequently processed and, in any case, according to applicable laws and regulations.

Personal data will not be disclosed to third parties or disseminated or transferred without informing our users of such disclosure/dissemination/transfer, without their consent and, in any case, in accordance with the law.

6. HOW WE COLLECT YOUR DATA ON COOCULTE.COM
When you are using cooculte.com, some personal data might be collected automatically (through "cookies"), for example, when we automatically collect users' IP addresses and other information regarding the users' data traffic or the users' preferences in the choice of services provided on this website and of the products purchased through the provided services. This information and data are collected directly and automatically by the website as part of its operational functions. This information and data are then processed in a collective and anonymous way for commercial purposes in order to optimize the services provided on amoralle.com for the needs and preferences of the website users.

In other circumstances, Lingerie Baltic Ltd. directly collects personal data and information from its users when they register online with cooculte.com or when they send purchase orders of products sold on the web site in order to finalize e-commerce transactions. Lingerie Baltic Ltd. will process such data only for the purposes and within the limits of what is stated in the section regarding data collection and may be disclosed to third parties only for the purposes related to providing the services requested by the user.

7. SECURITY MEASURES
We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against all other reasons for data processing that do not comply with our Privacy Policy. Nevertheless, Lingerie Baltic Ltd. cannot guarantee that the security measures adopted for the protection of the website and for data and information transmission on cooculte.com will prevent or exclude any risk of unauthorized access or of loss of data.

It is advisable that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).

8. COOKIES
cooculte.com uses automatic systems of data collection, such as cookies. A cookie is a device transmitted to the hard disk of an Internet user; it does not contain intelligible information but it allows linking between an Internet user to his/her personal information provided by the user on cooculte.com. Cookies are disseminated by our servers, and no one may gain access to the information contained therein. Only Lingerie Baltic Ltd. processes information collected by cookies, in a collective and anonymous way, in order to optimize its services and its web site for the needs and preferences of its users. We have provided cookies in connection to functions such as selecting the country, browsing the catalogue, purchasing products online and in general in connection with the provision of services reserved to registered customers. As you know, each Internet browser allows the deletion of cookies after each session. Your Internet browser contains instructions on these deletion procedures. Please access the information on your Internet browser if you wish to delete cookies. The acceptance of automatic data collection procedures and the use of cookies are necessary for using the web site and its services, including the purchase of products. If you have started the procedure of deleting cookies, Lingerie Baltic Ltd. cannot ensure that all web pages of cooculte.com will be displayed or that certain services will be supplied such as, for example, storage or display on the web pages of products you chose when you were finalizing the online purchase processes.

9. OPT-IN/OPT-OUT
Lingerie Baltic Ltd. processes your personal data only after receiving your consent, freely expressed, in order to send you advertising material and direct marketing or other commercial communications, including by e-mail, which do not fall within customer requested services provided by cooculte.com. Each time your consent is required, we will inform you in advance and we will give you the option to either provide or refuse your consent for the use of your personal data, including your e-mail address, for the above purposes, by ticking the appropriate boxes.

We wish to inform you that Lingerie Baltic Ltd. and amoralle.com may process your personal data also without your consent in certain circumstances provided by law, such as when such processing is necessary for performing a legal obligation to which Lingerie Baltic Ltd. and cooculte.com are subject or when such processing is necessary for performing obligations undertaken in contracts with the users (such as, for example, if you purchased products on cooculte.com or if you asked to use specific services through our website).

In any case, we wish to inform you that Lingerie Baltic Ltd. guarantees that its users may exercise, at any time and without having to state their reasoning, their right not to receive future communications connected to particular services upon request.

10. YOUR RIGHT TO ACCESS PERSONAL DATA AND FURTHER RIGHTS
You are entitled to obtain, at any time, confirmation from Lingerie Baltic Ltd. as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the data undergoing processing.

Moreover, you are entitled to receive from Lingerie Baltic Ltd. information on the source of your personal data; the purposes and way of processing your personal data; the logic involved in any electronic data processing; details of the data controller and of the data processors; the names of the entities and categories of entities to whom your personal data may be disclosed or who may access your personal data, for example, as a data controller or a party so appointed.

You can easily find part of the above information in our Privacy Policy. For further information, send an e-mail to shop@cooculte.com. You are entitled to obtain at any time from Lingerie Baltic Ltd.:

A. the updating, adjustment or, when you have an interest in such, the integration of your personal data;

B. the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected and subsequently processed;

C. the confirmation that the operations above have been reported (together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the right’s protection.

You are entitled to object, in whole or in part:

A. for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;

B. to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications.

You may freely exercise your rights at any time, provided that you do so in compliance with applicable laws, by sending your request to Lingerie Baltic Ltd. to the following e-mail address: shop@cooculte.com. We will reply to you as soon as possible.

11. LINKS TO OTHER WEB SITES
cooculte.com contains links to other web sites which may have no connection with cooculte.com or with Lingerie Baltic Ltd. Lingerie Baltic Ltd. does not control or monitor such web sites or their web content. Lingerie Baltic Ltd. shall not be held liable for the web content of such sites and for the rules adopted by them in terms of your privacy and the processing of your personal data while you are visiting those web sites. Please, pay attention when you connect to these web sites through the links provided on cooculte.com and read their terms and conditions of use and their privacy policy carefully.

cooculte.com Privacy Policy does not apply to third party web sites. cooculte.com provides links to other web sites exclusively to help its users in their searches and net-surfing activities and to allow links to other web sites on the Internet. When Lingerie Baltic Ltd. provides links to other web sites, Lingerie Baltic Ltd. does not recommend the use of these websites and do not provide any guarantees regarding their web content or the services and products supplied and sold by these web sites to Internet users.

12. CONTACTS
If you wish to receive further information on how Lingerie Baltic Ltd. processes your personal data, please send an e-mail to shop@cooculte.com. Should you require any further information on your rights and on personal data protection law you can contact the personal data protection authority at the following address: www.dvi.gov.lv

13. GOVERNING LAW
This Privacy Policy is governed by Latvian law and, in particular, by the Latvian Personal Data Protection Law, which governs the processing of personal data - also held overseas - carried out by anyone who is domiciled or has registered offices in Latvia. The Latvian Personal Data Protection Law guarantees that processing of personal data will be carried out in compliance with fundamental rights and freedom of individuals, as well as of their dignity, with particular reference to confidentiality, identity and to the right to personal data protection.

14. MODIFICATION AND UPDATING OF COOCULTE.COM PRIVACY POLICY
Lingerie Baltic Ltd. may amend or simply update all or part of cooculte.com Privacy Policy, including when amendments are made to legal provisions or regulations which govern data protection and protect your rights. The amendments and the updating of cooculte.com Privacy Policy shall be notified to our users on cooculte.com homepage as soon as such amendments or updates have been introduced and shall be binding as soon as they are published on the web site in this section. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy of cooculte.com.